WordPress website design

FAQs

Why use WordPress?

WordPress is open source content management software and currently powers around 25% of all websites on the Internet.

The project is contributed to by tens of thousands of developers all over the world and is growing from strength to strength.

WordPress allows me to develop flexible and customisable websites to modern standards and observes web development best practices.

Furthermore, the community of web developers that use WordPress reaches far and wide and allows me to tap in to this collective intelligence and bring that wealth of experience to your project.

Where is the website hosted?

Your website needs to be hosted by a hosting company that specialises in WordPress hosting. There are many companies that do this. WP Engine, Siteground, Pagely and Pantheon are just a few who specialise in this area. I am more than happy to make a personal recommendation should you require one.

If you are paying up front in full or over a 3 month period, you will need to set up your own hosting plan, which I can assist with. If you choose to pay for your website build over a 12 month period, as part of your Website BFF Squad membership, your website will be hosted on the Kate Litt hosting account with Siteground. During this period I will communicate with the hosting company if required.

After the 12 month period, you can choose to continue using hosting through Kate Litt, or move your website to another hosting company on your own plan.

What happens if I want to add some features to the website while you’re building it?

Whilst I like to be flexible and responsive to your needs, I also like to deliver what I promise within the time frames and budgets I have allowed. If you ask to add new features to your website while it’s being built, I will most likely ask why you feel you need the feature. If we all agree that your new request will help us achieve your objectives, then I will be more than happy to oblige. If your new feature is something you would like to add to your website but is not directly tied to your original objectives then I will suggest to schedule it for a second iteration of the website once it has been launched. This will require a new proposal.

What happens after the website is launched?

Once your website is launched, I will provide 30 days of support to make sure any bugs have been ironed out and that you are confident using your new website.

After this you will need to subscribe to the Website BFF Squad to make sure your website is looked after and maintained.

Website BFF Squad membership include updating your software, regular backups, security checks and making sure your website is online and open for business 24/7/365.

Who do I call if something goes wrong with the website or I can’t figure something out?

After your 30 days of supports, provided that you subscribe to the Website BFF Squad (or if you're paying over 12 months), I will be your first point of call should something go wrong with your website.

I will determine whether it is something the hosting company needs to fix or something that is covered by your Website BFF Squad membership.

I will provide training and video tutorials to assist you in using your website once it is launched.

How will I know if anyone is visiting my website?

I will install Google analytics software on your new website and show you how to log into your Google analytics account where you can see a wide range of statistics about your website including number of visits, page views than the amount of time people are spending on your website.

Once you subscribe to the Website BFF Squad you will also receive weekly reports with more detailed analysis about your website performance and recommendations on how to improve. 

How long will it take to appear at the top of Google?

The time it takes for your website to appear on page 1 of Google depends on a number of factors. It depends on the search phrase people are using to find your website and the number of other websites that are also available for those search phrases. Nobody can truly say how long it will take for your website to appear at the top of search engine results pages (including people who actually work for Google), however there are a number of factors that can improve your chances.

Building your website on WordPress is a good start as WordPress has some great Search Engine Optimisation fundamentals built-in. Creating unique and interesting content on a regular basis for your website is also critical to increase your visibility amongst search engines. Launching your website and then forgetting about it is a surefire way to get lost amongst the noise.

I am happy to talk to you more about your search engine strategy if I haven’t already.

What is a prototype?

An interactive prototype is a black and white version of your website that is designed to prove the functionality and features as they will work in the browser. No design elements are applied at this stage as the prototype is just built to allow all parties to make final decisions on the functionality.

Here is an example of a prototype. 

What is a sitemap?

A sitemap is the relationship of how all the different pages of a website are related to each other.

This is communicated visually.

Here is an example of a sitemap.

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